The future of work is Human Centered
In recent years, we have seen a lot of changes in the world of business. The most important one being the shift from product centric to consumer-centric offerings.
Day after day, the world is moving away from creating products that solve problems and towards generating solutions that offer compelling experiences to people. Simplification of internal processes to increase efficiency and productivity, reducing waste and errors while improving quality and customer satisfaction are now hygiene factors. The way that we think about designing and delivering solutions is forever changed.
Bringing our multidisciplinary approach to service design, we collaborate with clients to co-create solutions that are both creative and practical. We combine tools and practices to maximize impact and revamp value-add services. It is not just about the design or the simplification of internal processes. We create compelling experiences that people indulge in.
Humans at the center,
every step of the way
We believe that people are at the heart of business and society. We design solutions that enable people to bring their best selves to work, by making them feel supported, confident and empowered.
We combine tools and practices to maximize impact and instill confidence in strategic decision-making. Providing services of added value, we craft solutions that empower people.
With a creative yet practical approach, we design solutions that work and help businesses manage change and effectively navigate uncertainty.
We are convinced that all of us can improve our business environment through intelligent solution design. There are no limits to what we can accomplish when we focus on improving human experience.
Our mission as solutions designers is to make people’s lives better, by helping them accomplish things faster and easier than before. Generating such experiences calls for a deep understanding of how people think, act and feel when interacting with teams, organizations and processes.
This is where intelligent solution design comes into play: it is the art of facilitating change by making things smooth, intuitive, and engaging.
OUR pOINT OF VIEW
Experience design woven in the services
Each day we are faced with problems, situations and challenges that require us to make decisions that affect our business. Whether they be large or small, pressing situations force us into acting and going down suboptimal pathways even when readiness is low. Living in the age of tech enablement and information overload, we are surrounded by tools and ways that allow us to accomplish our goals faster, easier and with less effort.
With so many options made available, confidently choosing the right way to go is becoming increasingly hard for businesses. The frenetic pace of change is forcing us to constantly reevaluate our decisions and adjust course. Navigating our way throughout this uncertainty is a balancing act.
Our signature approach gets you where you want to go. We help you gain clarity around the problem at hand, define your goals, and determine what success looks like for you. By applying our knowledge of how people behave, we craft a unique and efficient pathway towards the next best day for your business.
We design solutions that are simple and efficient, that empower people to deliver better results and make the company cost efficient. People solution design is the practice of designing solutions that create experiences people want to have. It is a human-centered approach that considers the end user as an individual who needs to be engaged and motivated to solve problems and make decisions.
Peak Performance for People & Organizations
We view organizations and societies as complex non-deterministic systems, where human energy is the core driver of performance. Only when people feel deeply supported, confident and empowered, can they bring out their best selves. Without maximizing individual human energy, there can be no collective performance. This is why our offerings impact both the organization and the individuals.
Organizational solution design as we know it, is broken. Businesses are trying to “steal like artists” and gain insight through copying the best practices of other companies. And while such an approach does hold some value, it does not necessarily generate solutions that work. The latest global burnout surveys show that most companies are not offering what people value most or need to be at their best. This is why we choose to design solutions with our clients (not for them) through our signature human-centric approach that helps our customers gain clarity around the problem at hand and produces tailored and actionable outcomes that take into account how humans behave.
Meanwhile, the world is experiencing a global burnout epidemic. 63% of all employees experience some form of fatigue and burnout. 40% of workers globally believe burnout is an inevitable part of success. We beg to disagree. People cannot achieve peak performance and be at their best selves if they remain in such a mode. Our power skilling experiences for individuals provide the holistic support people need to ignite their growth mindset, spark continuous personal and professional growth, and perform at their highest caliber without the need to experience burnout. This is why we focus our efforts towards those who find themselves at greater risk of burnout. It is the people who support other people, namely: leaders, coaches, mentors and working parents.